Please check the list of prohibited items which must not be sent. Sending this items will risk of not delivering the parcel and even legal consequences.

Most common items

  • Aerosols, perfumes and aftershaves
  • Batteries - damaged or defective
  • Batteries - loose of any type
    including but not limited to power banks, USB chargers and common household batteries
  • Cash
  • Foodstuffs to the EU
  • Nail polish
  • Power banks

Alcohol, cigarettes and narcotics

  • Alcohol
    Sending alcohol within the UK is permitted, but shipments containing alcohol to destinations outside the UK may be subject to local restrictions
  • Cigarettes, cigars and tobacco products
  • Electronic cigarettes and pipes, e-hookahs, e-cigars and vape pens
    including any device that, through an aerosolised solution, delivers nicotine, flavour, or any other inhalable substance
  • Medicinal cannabis & illegal narcotics

Electronic devices

  • Apple AirPods
  • More than 2 mobile phones, laptops and other small electronic items
    You can send a maximum of 2 devices per box. The batteries must be contained within the devices. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. Your total shipment value can be up to £5000
  • Samsung Galaxy Note7 and Samsung Note7 devices

Hazardous and dangerous items

  • Aerosols, perfumes and aftershaves
    including eau de parfum and eau de toilette
  • Dangerous / hazardous goods
    including but not limited to flammable and corrosive substances, dry ice and biological substances
  • Firearms, ammunition and explosives
    including explosive devices, inert explosives and test pieces, air guns, toy guns, tasers, replica and imitation firearms and all firearm parts
  • Party poppers and Christmas crackers
  • Used car parts and engines
    Only acceptable if professionally cleaned to remove residues

Human, animal and plants

  • Animal trophies, animal parts and furs
    including ivory, shark fins, animal remains and ashes, animal by-products and derived products not intended for human consumption
  • Clinical and / or biological samples
    including but not limited to bodily fluids and tissue samples
  • Clinical testing kits
    new or used, including COVID-19
  • Flowers and plants
  • Human remains or ashes
    in any form
  • Live animals
    including insects, larvae and pupae

Money, valuables and tax stickers

  • Antiques, works of art and fine art
    with an individual value over £5,000
  • Banderols / tax stickers
  • Bullion
    of any precious metal
  • Cash and travellers cheques
    Legal tender – bank notes, currency notes, coins
  • Commemorative coins and medals
    with a total shipment value over £2,000
  • Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones
    with a total shipment value over £4,000
  • Loose precious and semi-precious stones
    Cut or un-cut, polished or un-polished


  • Counterfeit goods
    in breach of Intellectual Property Rights (IPR)
  • Illegal goods
    such as narcotics
  • Pornography
    printed, film or digital format